Managed Services for Production Application Environment
Our client is a financial services firm supporting securities class action settlements by providing turnkey class action recovery solutions for investors and asset managers. Crucial to their success is availability of their infrastructure including the network, servers and storage as well as their database platform and email environment. They needed to insure data protection requirements were met in addition to being able to demonstrate a robust disaster recovery plan. CTI designed and implemented a managed service offering that includes system monitoring, system management, backup administration, and patch management as well as troubleshooting and problem resolution.