VDI for Improved User Experience and Support

VDI for Improved User Experience and Support

Our client is a subsidiary of an international financial services firm that provides a wide range of financial services to individuals, small to medium sized enterprises, as well as the electric power, oil, gas, transportation and telecommunications industries.

The variety and quantity of desktop applications used by the multiple business units created a desktop environment that was extremely difficult to manage.  To maximize the efficiency of the IT support organization and to improve the end user desktop experience the decision was made to standardize the desktop environments and provide centralized administration.

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