Based on a rigorous survey of IT security decision makers and practitioners – across not only North America and Europe, but for the first time, in Asia Pacific and Latin America as well – the Cyberthreat Defense Report examines the current and planned deployment of countermeasures against the backdrop of numerous perceptions.
CTI implemented a consistent storage strategy and platform for production, development and testing that was scalable and would minimize downtime while providing comprehensive data protection and disaster recovery capabilities.
With AWS, your application dynamically scales to meet your need. If you need one server of processing power, you only have to pay for one server of processing power. If you need to process an immense amount of data, you only pay for what is needed during that period.
This white paper reveals how to utilize AWS’s Auto Scaling to match your application demand. It explains the steps for configuring Auto Scaling, including how to:
•Configure your seed node
•Configure your load balancer
•Create your launch configuration
•Configure your Auto Scaling polices and notifications
Your current data backup solution might not be the best option for protecting the growing volumes of your corporate data. EMC Avamar and EMC Data Domain with deduplication can deliver a powerful one-two punch for backup administrators who want a fast and flexible solution daily backups with less duplication.
Life Insurance as a regulated industry, requires regular audits of business policies and practices, corporate records, and other pertinent matters to provide reasonable assurance that the Company is in compliance with applicable laws, rules and regulations. Part of the company audit includes a thorough evaluation of IT disaster recovery plans to confirm compliance.
To be prepared for any audit the company executes bi-annual disaster recovery tests to validate Disaster Recovery (DR) procedures and to confirm all critical data is available in the event of a major system failure. With steady growth, the existing backup environment was reaching maximum capacity. Corporate Technologies (CTI) reviewed the client’s existing backup environment, made recommendations and deployed an enhanced backup architecture that would enable the company to meet their requirements and position them for continued growth.
At Corporate Technologies, we know from experience that excellent planning is needed to achieve a successful Business Intelligence deployment— saving valuable time and resources. This white paper reveals the most important questions to ask before and during your BI project. Consider it your checklist for creating front line BI applications.
This Corporate Technologies Business Impact Analysis (BIA) provides customers the essential first step in building a successful contingency plan. BIA helps IT organizations ensure the recovery of systems, operations, and data after the physical infrastructure supporting business units is incapacitated or destroyed. Length: 4 pages
CTI delivered an operational DataMart/BI solution that measured catalog response, sales agent productivity, provided real-time commission feedback to agents, real-time financial flash reports to senior management, and marketing analysis to refine future campaigns.
This national P&C insurance firm needed to modernize their “claims management” portal to integrate new BI technology. The portal, a critical differentiator used by 10,000 plus users, provides loss analysis and claim reporting drillable down to specific claims. CTI was commissioned to assess and re-engineer the BI integration to deliver a seamless conversion for this highly visible product.
As this organization continued to grow they asked CTI to design and implement a disaster recovery environment that would meet their Client audit and compliance requirements and provide the flexibility to grow with the organization.
Outsourced clinical trials often have incorrect or incomplete personal level data. This causes downstream problems necessitating expensive manual corrections. CTI implemented data quality enhancements to the clinical trial data, significantly reducing errors in the trial administration process, eliminating manual corrections, and improving trial reporting.
Managing the execution of the clinical trial is characterized by high risk, long lived areas of study, rigorous attention to process and protocol, and significant costs. CTI was commissioned to implement a new, highly interactive dashboard providing access to key trial metrics and trial status, allowing managers and sponsors to assess vital questions such as patient recruitment, enrollment rates for a particular trial, and key trial outcomes.
This biopharmaceutical company works to discover and develop small molecule therapeutics for the treatment of cancer, inflammatory/immunologic disorders, and other diseases. Its drug discovery and development platform creates a pipeline of programs across the writer, eraser, and reader classes of epigenetic targets to develop new drugs in oncology, inflammation, and other therapeutic areas.
Their research involves the analysis of genome sequencing. From an IT perspective this requires a large amount of high performance storage. Over time, some of this data is only rarely accessed but must be maintained and protected. The company was looking for an effective archive solution that provides secure on-line access to large amounts of data on a periodic basis when needed.
As our Client’s customer base continued to grow, they needed a scalable environment that was easier to administer and would meet their growing business needs. CTI was retained to design and build a scalable storage environment that would meet the growing demands of the company and its customers.
This report serves as an NFSv3/v4 operational guide and overview of NetApp® Clustered Data ONTAP® software. It details steps in the configuration of an NFS server, NFSv4 features, best practices and the differences between Clustered Data ONTAP and 7-Mode.
Our client who provides solutions in water, environment, transportation, energy and facilities to public and private clients worldwide had a variety of requirements related to a planned Data Center relocation project. The firm is recognized for their innovation and flexibility in design-build and alternative delivery approaches for environmental and infrastructure projects. As a full-service engineering and construction firm, they focus on exceptional client service, quality results and enduring value across the entire project life cycle. The company was growing significantly through acquisition and needed to build out a new robust data center that would support their current operations and future growth.
The solution provided a virtualized server environment in conjunction with the enterprise storage architecture provided for enhanced data protection. The new data center was more efficient, provided better performance and was environmentally friendly, consuming less power and cooling resources.
Timely allocation and reporting of key sales, asset, redemptions and fund distributions results correlated with the different channels and territories is essential to the internal accounting and financial close process. CTI evolved the existing Hyperion and SAP Business Objects integration to eliminate the manually intensive four-week month-end close process. The solution provides senior management with instantaneous on-demand access to accurate sales and financial performance.
This brochure overviews Corporate Technologies Business Intelligence Group, and discusses how it harnesses the benefits of BI, makes BI relevant to information consumers, the BI tools and technologies we work with, and our solutions implementation. Length: 8 pages
Your business cannot afford to work with multiple consulting organizations specializing in “silos of expertise.” CTI consultants understand how the implementation of any new technology must support both your business and IT requirements. We help you implement the right solutions to empower business innovation and dynamic scalability.
This data sheet outlines the Corporate Technologies Data Center Transformation and Cloud Services portfolio. To help organizations achieve the ITaaS delivery model, we follow a road map, based on the Gartner Infrastructure Maturity Model, and identified three stages of data center maturity: Standardized Data Center, Virtualized Data Center and Cloud Enabled Data Center. Length: 6 pages
This data sheet discusses how Corporate Technologies leverages award-winning SAP/BusinessObjects BI tools with its own proven BI competencies. These solutions can turn raw data into relevant and useful information in the form of reports, dashboards, advanced analytics and key indicators. Length: 2 pages.
Corporate Technologies’ Oracle Business Intelligence Practice is a dedicated line of business that helps organizations envision and build business intelligence solutions with OBIEE. This data sheet discusses how we deliver business intelligence solutions that leverage the power of OBIEE, turning raw data into relevant and useful information in the form of reports, dashboards, advanced analytics and key indicators. Length: 2 pages.
A pioneer of customer loyalty products provides leading retailers with a platform that increases e-commerce spend supported by continuous customer/member acquisition marketing, engagement and retention – addressing millions of customers.
Under the sponsorship of the CFO and CMO, this data-driven business selected CTI from 3 other competing bids, to build a new analytics solution to improve campaigns, understand where and how incentives drive member engagement and profit, understand and reduce “free-loaders” and link this back to the retailers’ products and brands.
IT organizations strive to improve efficiency, protect data assets, preserve existing investments and most importantly, reduce costs. This data sheet outlines the services Corporate Technologies offers to help you make the most of your data center infrastructure. Length: 4 pages
To help companies understand “cloud” computing, Corporate Technologies has developed a suite of services beginning with a detailed presentation on data center transformation and cloud services. Beyond that, we offer cloud workshops, assessments and project roadmaps that lead to the implementation of cloud-based solutions within your organization. Length: 1 page
For over 10 years, Corporate Technologies has solved the Data Integration and Business Intelligence challenges by collecting, combining and transforming data – from PeopleSoft, from SAP, from Salesforce, from anywhere – on premise or Cloud into trusted information.
With a growing client base supporting both domestic and international recoveries, this financial services firm has become a prominent choice for hedge funds, asset managers, investment managers, pension funds, mutual funds and sovereign wealth funds. As this organization continued to grow they asked CTI to design and implement a disaster recovery environment that would meet their Client audit and compliance requirements and provide the flexibility to grow with the organization.
Our client is a financial services firm supporting securities class action settlements by providing turnkey class action recovery solutions for investors and asset managers. They work with their clients to maximize settlement recoveries and efficiently meet fiduciary responsibilities. The organization provides the highest level of client service where security and accuracy is of paramount importance.
They have established certified processes to protect their clients’ proprietary information. As this organization continued to grow they asked Corporate Technologies (CTI) to design and implement a disaster recovery environment that would meet their Client audit and compliance requirements and provide the flexibility to grow with the organization.
Under the sponsorship of the Dean of Donor and Alumni Relations (DAR), CTI provided a comprehensive “re-think” of how to measure DAR performance and increase donor giving. A prototype BI system was built demonstrating new insight into donor fatigue, optimal campaign cycles, and understanding donor segmentation. The system identified a compelling opportunity for driving increased giving and a rapid ROI on the project investment.
This Corporate Technologies service delivers a comprehensive best-in-class solution for Email Archiving for Microsoft Exchange environments, utilizing Symantec’s Enterprise Vault. It is designed to help IT organizations properly manage E-Mail by addressing storage capacity, server performance, and compliance/legal issues. The data sheet covers our approach, project tasks, deliverables, roles and responsibilities, requirements, pricing and scope. Length: 4 pages
CTI applied Oracle Exalytics to power a global financial transformation program accelerating critical financial reporting cycles, decreasing financial planning cycles, and significantly reducing the IT operational costs. The CTI solution resulted in the accelerated delivery of pro forma financial reporting for the corporate accounting teams, instant responsiveness of financial management dashboards for the cost-center managers, and the realization of deep ad hoc analysis for the FP&A team.
For years, the key to success for any business solution has been data. Selecting the right tool and using best practices to bring data from disparate sources and transform it before loading to a target destination is critical. This is a simple and succinct explanation of the most important ETL best practices.
Virtualized Hadoop is easy to operate and offers high availability, elasticity and multi-tenancy. Download this free white paper to learn how to seize the benefits of virtualization.
Timely allocation and reporting of key sales, asset, redemptions and fund distributions correlated with the different channels and territories is essential to the internal accounting and financial close process. CTI evolved the existing Hyperion and SAP Business Objects integration to eliminate the manually intensive four-week month-end close process. The solution provides senior management with instantaneous on-demand access to accurate sales and financial performance.
Our client is a financial services firm supporting securities class action settlements by providing turnkey class action recovery solutions for investors and asset managers. With a growing client base supporting both domestic and international recoveries, this financial services firm has become a prominent choice for hedge funds, asset managers, investment managers, pension funds and mutual funds.
As this organization continued to grow the performance of their Oracle Database hit a threshold with their existing database storage platform causing processing delays. After a thorough database review and performance assessment some initial improvements were realized but not enough to make a significant impact. Corporate Technologies recommended they move their database application to a scalable all flash storage array.
This large player in foreign exchange (forex) trade execution, supporting major institutional clients, had critical gaps across its client execution reporting function — a million dollar overhaul was necessary.
The new system developed by CTI introduced a near-real-time trade execution analytics database coupled with new reporting technology to overhaul the online client reporting experience, support new compliance laws, and enabled the client management team to analyze product and service demands -all combined with significant performance increases to meet growing business volumes.
The admissions process is a careful balancing act of enrolling the right number of the best possible students, and maximizing faculty capacity and facility teaching space. Factors include student academics, diversity, financial aid needs, acceptance yields, and others; a perfect problem for BI analytics.
Under the sponsorship of the Dean of Administration, CTI delivered a BI solution that significantly optimizes admission planning and forecasting, degree program and faculty scheduling, and the makeup of the admitted student population.
Operating multiple surgical centers, this specialty veterinary provider needed to improve efficiencies. Under the sponsorship of the CEO and CFO, CTI implemented a Cloud Based BI analytics system to optimize staffing, scheduling and revenue management. The ability to balance staff by improved scheduling efficiency and reducing overtime, with patient demand, immediately reduced costs.
Our Client is a growing bio-tech enterprise with a growing number of ventures starting up within the parent company. They anticipated rapid growth with unknown schedules and capacities and needed to rapidly build computational systems that could rapidly scale. The administrative systems also needed to be able to scale rapidly and provide for anywhere, anytime access. CTI helped to design and implement a hybrid cloud platform computing environment.
Our client is a community banking institution with many branch offices. They offer a complete range of products and services for both retail and commercial banking customers that are competitive with larger banking institutions and are delivered both in-person or on-line.
With an aging IT infrastructure and an already busy staff working hard to support the IT operations, migrating to a new IT platform that was easier to manage and scale was a top priority. A hyper-converged infrastructure solution that seamlessly combined all of the IT components and services below the hypervisor block integrating server, storage and virtualization into a turnkey platform met the needs of the client. Corporate Technologies professional services facilitated a successful migration
Our client is a law firm servicing the legal needs of financial institutions, individuals, corporations and businesses of all sizes. With core practice areas in Banking & Finance, Real Estate, Litigation, Bankruptcy, Corporate, and Trusts & Estates, the IT requirement for reliable storage and disaster recovery are a key requirements of their IT strategy.
The firm was continuing to grow, however the storage infrastructure was rapidly reaching capacity. The existing storage environment was aging and the support costs were increasing. We architected and deployed a new alternative storage platform that would scale to meet the growing business needs, provide a robust disaster recovery solution, and position the company to be able to take advantage of new operational features was needed.
A major new capability (the “401K dashboard”) was developed to illustrate employee retirement investment behavior and, more significantly, benchmark this behavior against other peer level companies. In this way, the plan administrator gained valuable perspective as to how effective they are at cultivating good retirement practices across their employees.
For many businesses, SFDC is one of the most important applications their users “live” inside.
In this webinar, we will show you how to integrate BI dashboards within the SFDC application directly and then we will demonstrate how these Dashboards can be tied together with data outside SFDC for the benefit of your users
The core component of any Business Intelligence solution is the end-to-end system architecture. This white paper covers three best practices—information management strategy, BI server selection and deployment, and metadata management strategy—that can help define competent architecture in most organizations and assist them in becoming BI-enabled.
CTI designed and implemented a managed service offering that includes system monitoring, system management, backup administration, and patch management as well as troubleshooting and problem resolution. The service also includes support for VMware, Windows, Linux, Oracle, Exchange, EMC and NetApp Storage, as well as their network.
Our client is a financial services firm supporting securities class action settlements by providing turnkey class action recovery solutions for investors and asset managers. Crucial to their success is availability of their infrastructure including the network, servers and storage as well as their database platform and email environment. They needed to insure data protection requirements were met in addition to being able to demonstrate a robust disaster recovery plan. CTI designed and implemented a managed service offering that includes system monitoring, system management, backup administration, and patch management as well as troubleshooting and problem resolution.
Pharmaceutical manufacturers must maintain rigorous plant operational processes; many of which can be randomly spot checked by the FDA. CTI designed and implemented a BI system that provides instant visibility into manufacturing equipment maintenance, calibration, performance, scheduling, emergency activity, and the current and historical effectiveness of the different plant work teams. A further critical benefit is the generation of the necessary FDA reports, which in the past required a lot of manual work to assemble the data needed.
This global manufacturer operates a production and materials planning process that must be tightly synchronized with demand (customer orders) in order to minimize waste on the highly calibrated process driven manufacturing floor and distribute demand across the global plants to optimize output.
A critical IT component is a “production planning” data mart that provides this synchronization and provides a consolidated production snapshot across each of the manufacturing plants. This data mart was in urgent need of a refresh-both the technology and the data logic driving the process. CTI reverse engineered the business logic and implemented the new “production planning” data mart reducing the cost of ownership and improving the maintainability of the system.
Medical Affairs develops partnerships with influential healthcare professionals (known as “key opinion leaders”) to drive product awareness and market penetration. This touches product development, product launches, and research programs to support market expansion-generating and disseminating new clinical and scientific data, to inform and educate healthcare professionals and secure access and reimbursement for products through health outcome studies.
CTI conceived and implemented BI performance measures for Medical Scientific Liaison (MSL) activity that satisfied Sunshine Act compliance requirements, and provided insight from the field level all the way to executive management.
This Corporate Technologies service is a comprehensive audit of the overall state and capacity of a Veritas NetBackup environment. It is designed to help IT organizations better manage and improve their NetBackup environments, and encompasses data collection, analysis, and recommendations. Length: 3 pages
Our Client is a clinical-stage patient-focused biopharmaceutical company developing novel nucleic acid therapeutic approaches for the treatment of certain cancers and rare diseases. CTI provided design and network implementation consulting for both their wired and wireless networks.
This growing company has a small IT staff that focuses on the development of their product offerings and maintaining their application platform. They needed to update their network architecture to replace legacy network security equipment and implement a centralized management system for multiple next generation firewalls. CTI designed and implemented a zero trust network architecture that replaced legacy network security equipment and delivered a centralized management system for the customer's multiple next generation firewalls.
The Finance Analytics and Planning Office of a major healthcare system engaged CTI to re-engineer their Payer and Service line analytics and reporting. A highly automated payer and service line analytics and reporting system that replaced a complex time consuming process for senior management consumption and deeper levels of analysis.
This national life insurance provider needed to replace a legacy mainframe system that provided client managers (i.e. sales people) with reporting on their client service, life and annuity product sales, and investment performance. The new system delivered by CTI provided two critical benefits – a self-service reporting and analytics capability for the sales and service organization; and elimination of the costly mainframe technology.
Highly specialized drugs have a target market of tens of thousands of patients. The high touch process by which the patient ultimately commences therapy is long and complex and involves targeting and educating specialized physicians, working with medical payers to cover the cost of the drugs (beyond the means of most patients), hand holding the patient through the paperwork, and hand holding the patient and the physician in applying and maintaining the drug regimen.
CTI led the conceptualization and implementation of a commercial BI system that has become the go-to application for the sales organization and the patient administration organization to understand the daily patient workflow activities, drug fulfillment and sales growth metrics, and a tool for sales commission forecasting.
For many businesses, human capital is ranked as their most important asset. When a highly valued employee leaves, it impacts products, operations, sales or customers, and better retention of such talent has a direct and immediate effect on the bottom line. This global firm commissioned CTI to create an analytics solution that applies predictive algorithms to identify valued employees at high risk of leaving the company, and allows the manager to test different retention strategies to reduce the risk and adopt pro-active measures and contingencies.
At Corporate Technologies, we have answers to your OBI certification questions. This white paper includes a complete strategy to help you plan and prepare to become an Oracle Business Intelligence Foundation Suite 11g Certified Implementation Specialist. With this guide, you will know what to study and the best practices for taking the test.
Congratulations! You are advancing your business intelligence (BI) platform to Oracle Business Intelligence Enterprise Edition (OBIEE), so now is the time to safeguard your investment. In this white paper, we reveal our top strategies to protect and perfect your transition to OBIEE.
The IT department of this world renowned university supports the technology needs of the faculty, students, and staff across multiple colleges within the university system. In this constantly changing environment it is essential to maintain security and flexibility to maximize the value of the data resources of the university.
Our unified storage platform solution allows the university IT organization to provide an efficient framework for enhancing their private cloud offerings while also easily integrating with emerging public cloud offerings. It also provides improved provisioning and authentication support for the university which could only be facilitated with this improved storage environment.
The continued growth of this Fortune 500 retailer had stressed its technical ability to support fulfillment planning across it its warehouse and store fulfillment operations with continuous pressure to reduce fulfillment time and reduce out-of-stock situations during peak retail periods. CTI implemented a new system for the direct-to-consumer business, to enhance real-time store and warehouse fulfillment and re-distribution decision making.
The CFO of this global firm was tasked by the CEO to deliver a “one stop” dashboard providing daily visibility into AUM, sales, and commission fees. CTI developed the solution integrating the diverse financial data and fee based calculations to senior management and provided client (sales) managers with key portfolio metrics.
CTI established a BI Roadmap for the existing DW/BI system to radically reduce data gaps and properly model and deliver “360 degree analytics” to optimize client engagement, client revenue, and marketing effectiveness. The CTI solution resulted in optimization of sales and marketing engagements with the client base, and improved insight into client performance across channels, territories, funds and affiliates.
Our client offers security testing and assessments of applications through a variety of technologies. The capabilities are delivered through a Software-as-a-Service (SaaS) platform and are sold by subscription. Using their platform, customers can detect and triage flaws, get a security rating for their application, and review the findings and metrics about their applications.
As our Client’s customer base continued to grow, they needed a scalable environment that was easier to administer and would meet their growing business needs. Corporate Technologies (CTI) was retained to design and build a scalable storage environment that would meet the growing demands of the company and its customers.
Our client is global pharmaceutical company focused on discovering and advancing innovative therapies to address some of the world's greatest health challenges. Their scientists, researchers, communicators, manufacturing specialists, and regulatory experts work together to discover, develop, and bring to market groundbreaking science to solve the biggest health problems that face the world. They have significant data storage challenges throughout all phases of development, from research and clinical trials, to assuring timely information availability.
As this organization continued to grow, they asked CTI to design and implement a highly available, scale-out NAS storage infrastructure that would meet their audit and compliance requirements and provide the flexibility to grow with the organization.
This Corporate Technologies service evaluates an organization’s current server infrastructure to determine its readiness for Virtualization. It is designed to help IT organizations determine the feasibility of Server Virtualization within a specific infrastructure environment. The data sheet includes deliverables, requirements, methodology, process, tools, impact, pricing and scope.
This document is a blueprint developed by CTI, Veritas and NetApp for architecting and deploying Symantec Enterprise Vault in a 5,000-seat customer environment. This Enterprise Vault on NetApp solution describes system sizing and storage requirements for mailbox archiving environments along with CTI’s Email Archiving Solution design and implementation service offering.
This Corporate Technologies service provides a basic storage consolidation assessment to customers seeking to decrease storage complexity while increasing storage utilization and efficiency. It is designed to help IT organizations make informed decisions that maximize the benefits of storage consolidation. The brochure includes assessment methodologies, tools, deliverables, pricing and scope.
This global air freight company services both the airline and freight industries commercial and military customers providing air cargo services, airplane maintenance and charter services. It is essential to have a reliable storage platform to meet the governance goals of the Air Freight Company, as well are regulatory compliance requirements of SEC, FAA, and others. The current archive storage platform was reaching capacity and approaching end of life.
Our solution provided an enterprise storage architecture that utilized common standards to consolidate the company’s disparate storage platforms, increase the operating efficiency of the organization and improve the ability to better serve end users.
Big Data solutions take an alternative way to process these data sets by leveraging both cloud-based and non-relational technologies to derive analytical value. Many innovative applications leverage Big Data to improve customer satisfaction, reduce operational risk, and increase sell through. Customers want the benefit of Big Data, but often do not know how much of an investment is required to begin.
To that end, this webinar and complimentary use case technical briefing, reviews specific customer use case patterns in detail. We discuss both cloud architectures and Big Data solutions and show you how to remove complexity, reduce operational risk, and improve customer satisfaction.
A critical differentiator in fleet management is analytics: to know when to retire a vehicle at just the right time, to know which routes cause more wear and tear, to hit the sweet spot of preventative maintenance, to understand fuel efficiencies using different tires, and much more. Improvements of just a percent save millions of dollars. Much of this information is harnessed from the many discrete daily “transactions” that occur on each vehicle – millions and billions over the months for a large fleet. CTI implemented a powerful in-memory data and analytics solution to allow fleet managers to not only collect standard fleet performance metrics, but also synthesize and evaluate these billions of transactions to assess critical questions that optimize fleet efficiency.
The Windows Azure Active Directory can be used as an Identity Provider (IdP) for Single Sign-On (SSO) services with many Software as a Service (SaaS) applications on the Internet. For Office 365 subscribers this is a great feature allowing the users the convenience of using only their enterprise domain credentials to work with the different SaaS application their enterprise is using. For the enterprise, it provide a single point of control and access management with that set of SSO applications.
Our client is a subsidiary of an international financial services firm that provides a wide range of financial services to individuals, small to medium sized enterprises, as well as the electric power, oil, gas, transportation and telecommunications industries.
The variety and quantity of desktop applications used by the multiple business units created a desktop environment that was extremely difficult to manage. To maximize the efficiency of the IT support organization and to improve the end user desktop experience the decision was made to standardize the desktop environments and provide centralized administration.
This Corporate Technologies service provides customers with a documented strategy to design and implement a VDI initiative. The assessment involves meetings with stakeholders, reviews of applications, user groups, and physical endpoints to determine the best VDI candidates. The data sheet includes deliverables, requirements, methodology, process, tools, impact, pricing and scope. Length: 4 pages
Understanding human resource gaps and opportunities across a large, highly skilled employee organization was a critical need to support better planning at all levels of management. Simple questions such as “which managers depend too much on contractors” were hard to know. Under the sponsorship of HR Executive Management, CTI implemented a BI Workforce Analytics solution enabling executive management to understand critical staffing challenges while at the same time providing thousands of line managers with an operational staffing “score card”.
Data growth, budget pressure, rising service-level requirements, and new technologies like virtualization strain the capabilities of traditional backup and recovery processes.