Operating multiple surgical centers, this specialty veterinary provider needed to improve efficiencies. Under the sponsorship of the CEO and CFO, CTI implemented a Cloud Based BI analytics system to optimize staffing, scheduling and revenue management. The ability to balance staff by improved scheduling efficiency and reducing overtime, with patient demand, immediately reduced costs.

The CTI solution provided the ability to balance staff scheduling (increasing efficiency and reducing overtime) with patient demand immediately reduced costs. On the profit side of the ledger, the ability to improve the patient experience and understand referring physician patterns offers new revenue opportunities.campaigns and activities.