Blog Entries

The Art of Social Media Analytics

              In our latest blog the “CTI CustomerUniverse was not created by the Big Bang Theory” my colleague, Mark Janowicz, describes how through a systematic approach, using data and technology, we help businesses glean true insights about their customers.  Continuing this important and interesting topic, I’d like to focus […]

Is your manual Incident Response up to snuff?

              Do you believe what the security experts say? That bad actors will penetrate your network, so it’s not a question of “if” but “when”? Believe it or not, it’s true. The evidence is clear that even well-funded security teams can’t keep hackers out.  The paradigm has shifted and […]

CTI CustomerUniverse was not created by the Big Bang Theory

              The other day a colleague and I were discussing closed loop marketing (CLM) and what it really means in the marketplace.  In the end, marketing is trying to capitalize on customer to drive more revenue.  An interesting thing happened as we were discussing what enables you to do […]

There is no immunity from cyber attacks, so be prepared

              Devastating cases of cyber-attack scenarios continue to mount. Unfortunately,  the most recent high-profile example is a harbinger of things to come.  By now, everyone is at least peripherally aware of the WannaCry ransomware attack that occurred just a few weeks ago.  If you somehow missed it, the WannaCry […]

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