A Worldwide Leader of Virtual Workspaces

A worldwide leader of virtual workspaces wanted a better handle on the performance of their sales force. How many sales reps have bookings over quota attainment? What is the average number of sales calls made in a week, and in what industries? What is revenue growth rate year over year? What market segments are underperforming? They asked Corporate Technologies to develop and implement a Business Intelligence sales dashboard and reporting solution that could handle the reporting and analysis needs of the sales and marketing department, with the flexibility to grow as the organization evolves.

Our BI consultants used our Rapid Prototype Methodology to engage and focus both users and IT in the design, development, and ownership of the sales dashboard. We simplified the user requirements into manageable components and created an implementation plan that progressively adds more functionality over time. And our in-depth knowledge of data, quality, and security allowed us to provide IT with the best possible approach for integrating and leveraging the full value of the SAP/BusinessObjects solution chosen by the client.

Our implementation includes a data mart with data from multiple sources including Saleforce.com, and gives sales management the ability to monitor and analyze sales by any number of metrics. This is the initial phase of a larger deployment in which Corporate Technologies has developed a scalable BI application framework that is designed to accommodate more data sources, and provide timelier reporting. With the training and hands-on knowledge transfer provided by Corporate Technologies, the customer has been able to develop its own in-house SAP/BusinessObjects expertise

Fact:  Our BI Implementation consisted of modular components

that allowed additional functionality to be easily added over time.