Maintenance Lifecycle Management

Corporate Technologies’ clients typically realize three significant benefits when we partner to proactively manage their service contracts—substantial savings, stable service levels, and reduced business threats.

• Substantial Savings: Our average client realizes savings of 15% in overall maintenance costs, which equates to tens of thousands of dollars, although we have documented savings up to 70%. We deliver these savings by analyzing our clients’ contract data in conjunction with their IT assets to identify cost-savings opportunities such as paying service fees for missing assets, overpayments from service contracts misaligned with SLAs, and dropping all appropriate licenses when maintenance on a server is dropped.
  
  
• Stable Service Levels: The second benefit our clients enjoy when we manage their contracts is maintenance of service levels—or, stated another way, avoidance of service interruptions. We ensure clients receive the appropriate levels of service through measures such as right-sizing support contracts for each IT asset and assuring current patches and firmware are installed in systems.
  
  
• Reduced Business Threats: Corporate Technologies helps clients reduce business threats by identifying and correcting contract situations that would pose a risk to their business—for example, access entitlements that are still granted to former employees. Such threats are potentially as damaging to a business as under-sized support for a mission-critical production application.

Fact: Our Maintenance Lifecycle Management service helps clients

avoid service interruptions.