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Travel and Hospitality

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Corporate Technologies has been delivering Business Intelligence to the travel and hospitality industry for over a decade.

 

Business Intelligence helps travel and hospitality companies build more satisfying customer connections, enhance brand awareness and develop differentiation in a highly competitive industry.

 

We develop BI solutions that provide the information our travel and hospitality customers need to make better more informed decisions in key business areas including:

 

  • Financial and Operational Intelligence: Consolidate data from systems to track and monitor demand trends for historic performance evaluation and future performance planning. Use dashboards for a single and simplified view of complex financial metrics and indicators. Measure your performance against the competition, identify potential sales and revenue management opportunities, measure sales and marketing effectiveness and analyze areas for improvement.

  • Customer Intelligence: Use customer feedback, transaction history and behaviors to build loyalty programs and initiatives; improve customer experience by delivering critical insights to front-line associates. Use Churn analysis to identify, analyze and lower customer churn; Turn characteristics across key demographics into ways to attract advertisers and new partners.

  • Rate and Channel Management Intelligence: Manage multiple distribution channels to increase revenue and products sold, implement revenue strategies, reduce rate erosion and apply varying degrees of control by channel. Use analytics and reports to set performance goals and establish multi-tier revenue management policies, apply rate and inventory rules to maximize yields.

  • Sales and Marketing Intelligence: Analyze multi-source data to improve sales and marketing effectiveness; deliver real-time reports to sales reps, partners and affiliates detailing performance against plan; uncover hidden sales opportunities and risks in market segments; deploy more effective sales, marketing and promotional strategies for revenue and growth.